Skip to main content

Henswick Labs — Intelligent Business Systems

The software is fine. The work between it isn't.

Henswick Labs builds AI-enabled workflow systems that connect the software you already use, eliminate repetitive work, and improve how your team operates.

Exception · owner assigned

Held

Invoice mismatch · Halden Freight

Procurement · WI-2841

Illustrative workspace

Supplier onboarding · Northfield Supply

Awaiting approval

Owner

Priya Nair, Finance Lead

Source

Supplier portal form

Systems

ERP · CRM · Finance

✓

Received

Supplier portal form, captured and logged

✓

Checks passed

✓Tax ID valid

✓Bank verified

✓Sanctions clear

✓Terms match

●

Approval waiting on Finance Lead

Credit limit is above the standard threshold, so a person signs off.

Approve

Send back

→

Then

Create the supplier in ERP, notify Procurement and open the onboarding workspace.

✓ CRM contact created

Audit trail · 5 entries

Salesforce
HubSpot
SAP
Google Sheets
Jira
Zendesk
Snowflake
QuickBooks Online
Salesforce
HubSpot
SAP
Google Sheets
Jira
Zendesk
Snowflake
QuickBooks Online

The Henswick system

One intelligent workflow layer across your systems, people and processes

Henswick sits above the software you already use. It captures incoming work, applies your rules, routes it to the right people and systems, handles exceptions, and keeps a record of every step.

The Henswick architectureYour incoming work, business systems and people sit above the Henswick layer. The layer has a control sub-layer of validation, rules, approvals and decisions, and an orchestration sub-layer of capture, routing, reconciliation, exceptions and AI where useful. It produces coordinated actions, updated systems, team workspaces, routed work and operational outcomes. An audit and traceability rail runs alongside everything. Approvals and decisions stay with people, and exceptions are assigned to owners.YOUR WORLDRemain your systems of recordTHE HENSWICK LAYERIntelligent workflow and orchestrationOUTCOMESINCOMING WORKBUSINESS SYSTEMSPEOPLE AND ROLESEmailPortalsFormsSpreadsheetsDocumentsCRMERPFinanceSupportRequestersApproversOwnersReviewersKept in placeCONTROLJudgment stays with people.ValidationComplete and consistentRulesExplicit, written downApprovalsA person signs offDecisionsJudgment stays humanORCHESTRATIONWork moves and gets handled.CaptureIntake from any sourceRoutingTo the right placeReconciliationMatch across systemsExceptionsHeld, owned, resolvedAI where usefulOnly where it helpsOwner assignedWork arrivesReads and writesPeople decideTo an ownerCoordinated actionsUpdated systemsTeam workspacesRouted workOperational outcomesAUDIT AND TRACEABILITY
The Henswick architectureIncoming work, business systems and people sit above the Henswick layer. The layer has control (validation, rules, approvals, decisions) and orchestration (capture, routing, reconciliation, exceptions, AI where useful). It produces coordinated actions, updated systems, team workspaces, routed work and operational outcomes. An audit and traceability rail runs alongside everything.YOUR WORLDTHE HENSWICK LAYEROUTCOMESINCOMING WORKEmailPortalsFormsSpreadsheetsDocumentsBUSINESS SYSTEMSCRMERPFinanceSupportKept in place as your systems of recordPEOPLE AND ROLESRequestersApproversOwnersCONTROLValidationRulesApprovalsA personsigns offDecisionsPeople decideORCHESTRATIONCaptureRoutingReconciliationExceptionsOwner assignedAI where usefulCoordinated actionsUpdated systemsTeam workspacesRouted workOperational outcomesAudit and traceability: every step recorded
Routine work People approve and decide Exceptions go to owners Audit trail

Your systems stay in place

CRM, ERP, finance, support and spreadsheets remain your systems of record. Henswick works across them; it doesn't replace them.

Your rules are explicit

Validation, routing and approval logic are written down and agreed, so the work follows how your business actually decides.

People keep control

Approvals and judgment stay with your team. Every exception has an owner, and every step leaves a trace.

Built to reach further, including internal systems, databases, portals, APIs and custom software. Illustrative; every build is shaped around your own systems and roles.

The daily reality

Your best people are spending their day on work a computer should be doing.

01

Copying information between systems

02

Re-entering customer records

03

Searching company websites manually

04

Transferring forms between portals

05

Switching between browser tabs all day

06

Updating records by hand

What changes

The same task. One click instead of twelve.

Before

12

Manual Steps, Every Time

  1. Open CRM record
  2. Copy company details
  3. Switch to portal tab
  4. Paste into each field
  5. Repeat for every field

...and 6 more times this week, per rep.

Becomes

After

1

Click, Start to Finish

Done

Where we start

Three workflow problems we solve first.

Data Transfer Automation

Stop re-entering the same customer and order data into a second system. Henswick moves it for you, instantly and accurately.

CRM
Portal
Learn more

Research Automation

Turn a supplier, prospect, or competitor's website into structured business information, ready to save to your CRM.

Industry: Logistics HQ: Rotterdam 180 employees
Learn more

Opportunity Intelligence

Score and summarize RFQs, tenders, and leads automatically, with a recommended next step ready before you finish your coffee.

Opportunity Score 87/100
Learn more

See it work

Fifteen fields. One click.

This is the first workflow we build for most clients: moving a record from the CRM you already use into the portal, vendor system, or form it needs to reach next.

CRM Record

Company Merrow Logistics Ltd
Contact Dana Whitfield
Email dana@merrowlogistics.com
Phone +44 20 7946 0958
Account # MRW-88214
Henswick
Fields Verified
Synced — 5 of 5 fields transferred

Customer Portal

Company
Merrow Logistics Ltd
Contact
Dana Whitfield
Email
dana@merrowlogistics.com
Phone
+44 20 7946 0958
Account #
MRW-88214

Impact

Where your team gets its time back

When repetitive work disappears, the impact shows up in the places that matter: time, manual steps, errors, and turnaround.

Time Saved

Hours that went into copying, checking, and re-entering data are freed up for work that actually needs a person.

Fewer Manual Steps

Handoffs that once needed someone to open five tabs and move information by hand now happen on their own.

Fewer Errors

Typos, missed fields, and mismatched records drop off when the same reliable path runs the same way every time.

Faster Turnaround

Work that used to wait in a queue for someone to get to it now moves the moment it's ready.

More Ways We Help

Built for the other repetitive work too

The data-transfer workflow above is just the start — here's where else Henswick takes the busywork off your team's plate.

Form & Data Entry Automation

New submissions, uploads, and intake forms get read, checked, and routed into the right system without anyone retyping a field.

See how it works →

Research Automation

Repeated lookups and information-gathering tasks run on a schedule and land in one place, ready to use.

See how it works →

Opportunity Analysis

Incoming leads and opportunities get scored and organized against the criteria your team already uses to prioritize.

See how it works →

Custom Internal Tools

When nothing off-the-shelf fits, Henswick builds the small internal tool that closes the gap between your systems.

See how it works →

Ready When You Are

Find the task your team dreads most — we'll show you what automating it looks like

No generic demo. Just your actual workflow, mapped out.